Arrival and Initial Assessment
Technicians walk the property to identify the water source (if not already resolved), assess the extent of visible standing water, and flag any safety concerns before equipment is deployed.
Equipment Selection
Depending on the surface — carpet, hardwood, tile, or concrete — different extraction tools are used, from truck-mounted units for high volume to specialized wands for delicate flooring.
Standing Water Removal
Extraction begins with the deepest or highest-volume areas first, working systematically through the affected space to remove as much water as possible before drying equipment goes in.
Moisture Mapping
Once visible water is extracted, technicians use meters and infrared cameras to map how far moisture has traveled beyond the obviously wet area — behind walls, under flooring, or into adjacent rooms.
Handoff to Structural Drying
With extraction complete and moisture mapped, air movers and dehumidifiers are positioned based on that map to begin the structural drying phase, which continues until materials test dry.